Pawloma Family
Referral Program Terms
The Pawloma referral perk — refer a friend, get a night on us — is for approved Pawloma Family members only. These terms are being finalised, and the offer isn't active until they are.
How a free night is earned
- 1. Your friend uses your referral link or code.
- 2. They submit a Pawloma pet-care application.
- 3. Pawloma approves them as a new Pawloma family.
- 4. Their first overnight booking is confirmed and paid in full. No need to wait for checkout!
Only then is a free night earned. Pending or unpaid bookings don't count, each friend can earn one reward only, and if that qualifying booking is cancelled or refunded the reward is put on hold for review and may be revoked. Clicking a link or submitting an application on its own doesn't earn a reward.
Still to be confirmed
Pawloma is finalising the following before the program goes live:
- What counts as an eligible paid stay
- Any minimum booking requirement
- Maximum value of a free night
- Whether additional pets are included or charged separately
- Whether peak and holiday dates are excluded
- How long a free night stays valid
- Whether free nights can be stacked
- Whether free nights can be transferred
- What happens if a stay is cancelled or refunded
- How duplicate accounts and self-referrals are handled
Fair play
Self-referrals and duplicate accounts don't qualify. A new family can only be attributed to one referring member, and existing Pawloma clients are only treated as a referral if Pawloma approves it. Pawloma may pause the program or withdraw a reward where it's been misused — the record of it always stays on file.