Boutique home-based pet care · Maitland, Hunter Valley & Newcastle
Your pet called.
They need a holiday.
Boutique, home-based pet care for pets who prefer couches, cuddles and being treated like a very important member of the family.
Overnight stays and doggy day care happen in our Maitland home for families across the Hunter Valley, while private dog walking and home visits also run in selected Newcastle suburbs.
Application-based
Small pack. Big fuss.
Poppy and Mummy Hayley on an adventure in the Hunter Valley vineyards
Why Pawloma
Small pack.
Big fuss.
Pawloma intentionally provides boutique home-based care rather than a traditional kennel environment. Fewer pets means more attention, more cuddles, and more of the routines that make your animal feel at home.
Home-based care
A comfortable home environment, not a traditional kennel.
Individual attention
Care based around each pet's personality, routine and quirks.
Updates included
Photos and updates for their humans while they're away.
Testimonials
The humans have spoken.
Apparently the dogs can't leave reviews themselves — so their humans did it for them. 59 verified reviews on Mad Paws, averaging 5.0 stars.
“I can't thank Hayley and Paloma enough for taking such beautiful care of Milly. It really meant a lot knowing she was so happy and well looked after. Highly recommend, such a beautiful family. Thank you!”
Jen B. — Milly's human
Verified Mad Paws customer · Jan 2026
“Hayley and Paloma took such wonderful care of Kramer while we were on a weekend away in Sydney! Such beautiful people who genuinely care about animals and made us feel so at ease.”
Sarah M. — Kramer's human
Verified Mad Paws customer · Jun 2026
“Always amazing and so sweet! Maxie comes home ready for a sleep and so content.”
Meredith P. — Maxie's human
Verified Mad Paws customer · May 2026
“Lovely pet sitter! They made my cat feel right at home and he enjoyed his stay. Definitely recommend if you're looking for a friendly sitter who has a strong passion for caring for animals :)”
Emali W.
Verified Mad Paws customer · Apr 2026
“Hayley and Paloma looked after my girls very well. Great communication. Would recommend.”
Lisa W.
Verified Mad Paws customer · Jun 2026
“Ruby had a great time! Amazing communication and lovely company. Thanks so much!”
Jack R. — Ruby's human
Verified Mad Paws customer · Jun 2026
Services
Four ways we help
Stay, Day, Walk, Check-In. One application, one Pawloma Family account, four services — no separate systems to juggle.
STAY
Overnight Care
A home away from home, overnight.
Your VIP stays with us in a real home — company, routine, comfy beds and regular updates while you're away.
- In our home
- Photo updates
DAY
Doggy Day Care
Daytime company, home away from the crowd.
Play, naps and supervision while you're out for the day. A calm alternative to busy day care centres.
- In our home
- One-off or weekly
- Photo updates
WALK
Dog Walking
Legs stretched, sniffs sniffed.
A proper walk on your schedule — one-off or a regular weekly spot, with a note on how it went.
- At your place
- One-off or weekly
- Photo updates
CHECK-IN
Home & Animal Check-Ins
We drop in, everyone's sorted.
Visits to your place to feed, water, medicate, top up litter, walk, or simply check everyone's happy — dogs, cats, horses, birds, fish and the rest.
- At your place
- One-off or weekly
- Photo updates
Getting married?
Pawloma Wedding VIP is a separate thing entirely.
Wedding-day transport, photo assistance and an overnight sleepover for your dog — no membership, no care application, book straight through the Wedding VIP page.
How it works
Apply.
Join. Book.
- 01
Apply
Tell us about your pet.
- 02
We get acquainted
We review their needs, personality and suitability for Pawloma.
- 03
Join the Pawloma Family
Once approved, you'll receive access to private Pawloma bookings.
- 04
Book their holidays
Existing Pawloma Families can return and book future stays through their account.
What we want to know
We ask so they settle in quickly.
Applications help us understand your pet's temperament, routine, behaviour, compatibility with other pets, feeding, medication and any individual care requirements. It's not a test — it's how we make sure every guest feels safe, happy and genuinely at home.
Good dogs have good connections.
Already Pawloma Family? Refer someone new to the Pack and you could earn a free night of care when they become an eligible Pawloma client.
Existing families
Already part of the pack?
Welcome back. Your pet's next Pawloma holiday is only a few clicks away.